Banks and credit card issuers—especially smaller ones—are increasingly reversing tips without a customer dispute, often because the tip exceeds 20–25% of the total bill. These automated chargebacks are processed without notice and are disproportionately affecting restaurants, especially smaller operators.
This isn’t just hurting tipped employees—it’s quietly costing restaurants thousands of dollars per year.
We're collecting data to take to the card networks, regulatory agencies, and trade associations. If your business has been affected, share your experience. Your voice matters.
